Telecommunications

Oh where did Buzby go
That little bird who flew
With voices cross telephone lines
All dressed in yellow hue
Who understood and helped
And served the public well
Assisting with a happy tweet
In a service that was swell

But now those days are gone
The bird’s been laid to rest
Instead replaced with robots and
Computers that all test
The patience of the saints
With call centres insane
That fail to comprehend; assist
And really are a pain!

So come back Buzby please
And fly our wires once more
With better public services
Than these we now implore!
And grab the gauntlet do
To try and sort the mess
With lines that operate and work
And customers less stressed!

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Online Shopping

Those clothes we buy and never need
The shoes, the luxuries
Computers and the mobile phones
Or flowers and garden trees

The food, the trinkets, and the fun
Hotels and ticket deals
The books, the music and the art
The days out with fab meals

The cars, the trucks and motorbikes
The tools for DIY
The realm of retail madness now
Consumes through the WIFI

With internet and cyber sites
For shopping all online
But what about those retail stores
Will they remain so fine

Or will they simply disappear
From high street and back way
For open all hours online shops
Is how we shop today!